Home/Contact Help Desk

Contact Help Desk

Our help desk supports clients with access, workflow, and operational questions across the revenue cycle.

Hours

Support is available Monday–Friday during business hours, with escalation paths for critical after-hours issues.

How to reach us

Use the contact form for non-urgent requests, or open a priority ticket through your client success manager for production outages.

What we can help with

EMR access, remit posting questions, denial status, reporting access, and onboarding checklist items.